Grocery Gateway is an online grocery store, owned by Longo's. We are helping Grocery Gateway to identify current issues and providing suggestions for improvements on overall shopping experience on both website and mobile.
Hyundai Auto Canada is an manufacturer of auto vehicles. We are using eye-tracking and other usability testing tools to identify the issues of their current website in order to build a better experience for their target users when they are using the Hyundai Auto Canada's website.
Personality Test Zone is a personality testing website, aiming to help people better understand how their personality drives the relationship. I was helping the team to optimize the visual design of the website and task flow in order to create better user experience.
A diary study was conducted to discover people's waiting experience and to reveal emerging themes.
Contextual inquiry and empathy mapping was used to understand the current experience of meal preparation
A self-observation activity aimed to understand the experience of grocery shopping.
A usability evaluation on the "build and price" tool on Volkswagen Canada website.
A Cognitive Walkthrough evaluation on the usability of TD Bank's Mortgage Calculator tools.
Both non-participant and participant observation were conducted to observe and document different activities.
We created a stop-motion animation to present a paper prototype of a conceptual house shopping APP. We even presented a fabulous VR/AR experience.
A virtual reality environment was designed and two microinteractions were created.
