Grocery Gateway is an online grocery store, owned by Longo's. We are helping Grocery Gateway to identify current issues and providing suggestions for improvements on overall shopping experience on both website and mobile.
Hyundai Auto Canada is an manufacturer of auto vehicles. We are using eye-tracking and other usability testing tools to identify the issues of their current website in order to build a better experience for their target users when they are using the Hyundai Auto Canada's website.
A diary study was conducted to discover people's waiting experience and to reveal emerging themes.
Contextual inquiry and empathy mapping was used to understand the current experience of meal preparation
A Cognitive Walkthrough evaluation on the usability of TD Bank's Mortgage Calculator tools.
Both non-participant and participant observation were conducted to observe and document different activities.
We created a stop-motion animation to present a paper prototype of a conceptual house shopping APP. We even presented a fabulous VR/AR experience.